Our Process

1. Identify areas for improvement and corresponding goals.

   1. Leadership processes and methods?

   2. Process improvement?

   3. Employee satisfaction and performance?

   4. Client satisfaction?

   5. Where do you need to improve?

2. Review data.

   1. If you've got data already, GREAT!!!!

   2. If not, we'll help you produce reliable data that will enable relevant and accurate analysis.

3. Analyze the data.

4. Develop potential solutions.

   1. Analyze feasibility of potential solutions.

   2. Discuss potential solutions in depth at the affected levels and with the affected operators.

      1. Develop employee "buy in."

      2. Make your employees part of the solution.

   3. Analyze second and third order effects of potential solutions.

   4. Refine solutions based on projected impacts.

5. Be cognizant that change is not equal to improvement. "Measure twice, cut once." The word analyze or its variations appear on this page many times. Implement, or its variations appear exactly once outside of this sentence.

6. Assist with implementation of accepted recommendations.

7. Evaluate the solutions.

   1. Not every solution will have immediate or quantifiable effects.

   2. Fine tune solutions a quantifiable effects are observed.

8. Put us out of business.

   1. If we are operating correctly, the induced process changes and accompanying mindset changes will create a company climate where the harmony of your organization encourages all level of employees to constantly evaluate and improve every aspect of your organization.

   2. Be proud of the organizational climate that you have developed.

*Fee structure will be negotiated to fit your requirements. Just like there is no formula to make every business great, there is no fee formula to fit the variety of client structures. Let's talk about what you need.